Why Choose Us

Why Us

BENEFITS OF WORKING WITH US

When Express Auto Service repairs your vehicle, you get the owner’s full attention. Our owner, Mark Ritchie, often shows up early and stays late to ensure that our team repairs everything to his high standards.

Dan Ritchie trains his employees to match his high standards of honesty and ethical work. Dan wants you to come back, and he wants you to tell your neighbors.

At Express Auto Service, we dedicate ourselves to providing you with the best possible service. We know that your time is valuable, and we’ll always work hard to get your vehicle back to you as soon as possible.

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Our Advantages

Why Choose Us

Upfront Pricing

We'll give you a complete estimate before we perform any work. We'll itemize it to see exactly what you're paying for.

No Hidden Fees

We don't believe in hidden fees. We'll never add on charges for things like shop supplies. The price we quote is the price you pay.

We Use The Latest Tools and Techniques

We use cutting-edge diagnostic tools to service all makes and models of cars and trucks. We can quickly pinpoint mechanical and electrical system problems and prescribe the most cost-effective solution.

AAA Approved

Less than 4% of auto repair shops are AAA Approved. AAA routinely inspects our facility and reviews our customer satisfaction surveys so that they recommend us with confidence.

Award-Winning

CarQuest nationally recognized Express Auto Service as the best auto repair shop in North America in 2003. A panel of automotive publications chose the winners of this prestigious award.

Committed to Excellence

We employ ASE Certified Technicians, including several ASE Certified Master Technicians. ASE Certified Master Technicians are certified by the National Institute for Automotive Service Excellence on every mechanical and electrical component and system.

CUSTOMER REVIEWS

Very good repair shop. I have taken my vehicle here twice both times with great results...win, win if you take your vehicles to this shop
Kenneth Green
Kenneth Green
03:33 10 Nov 22
Great Service! Had CV joints replaced on my Audi. Several months after the boot on the joints busted open. These guys scheduled me a day to drop my car off, and because it was still under their warranty they replaced them that day for free and I was able to pick the car up at the end of the day! Would highly recommend to anyone!
Yuriy Schubert
Yuriy Schubert
22:03 05 Aug 22
I truly can’t say enough awesome things about Express Auto Service on route 1. I’ve been going there for many years with various cars but today was just exceptionally convenient and fast. They open at 8am so I got there 20 minutes early and was second in line. I was fully prepared to stand and wait but they called us right in to get started before they even open and I was out in under 30 minutes for an oil change and inspection. They have amazing customer service every single time, a nice waiting room with snacks/drinks, and I’ve never had to wait longer than an hour for any service. 10/10 recommend giving them a shot next time you need quick car service, just get there a little early. 🚗
Laura Honsinger
Laura Honsinger
12:46 02 Aug 22
A+ customer service. They inspected my car in about an hour after five other establishments said they had 48-72 hour wait times. AMAZING!!!
Malcolm Holmes
Malcolm Holmes
14:59 01 Aug 22
It’s always nice to see why a place is well reviewed on Google. Nice people, fair prices, not a bad wait, great warranty, great place.
Haris M.
Haris M.
14:42 12 Jul 22
Trustworthy and reliable - my highest recommendation. The service advisors listened to my concerns and conducted a thorough diagnostic. They identified and corrected the problems my car was having quickly and accurately. They communicated clearly with me the entire time and I understood what was happening throughout the process.
Caleb Reed
Caleb Reed
17:04 01 Jul 22
Absolutely the best service of any shop I have been to. Quick, friendly, and customer focused. Would 100% recommend.
Van
Van
14:08 11 Jun 22
Amazing service and great work! I’ve been going here since I went to school at UMW and haven’t gone anywhere else. They are very personable and know their customers by name. Would recommend to anyone with their great quality of work and service.
dbfootballgrl28
dbfootballgrl28
09:12 11 Jun 22
Always honest and very thorough. Will drive you to and from home or work if wait is to long. Excellent service.
Ethan Fiore
Ethan Fiore
03:49 18 May 22
This place and these people… I can’t speak highly enough. We’ve been with them for 26 years and my husband, or I, won’t go anywhere else. My husband works on cars himself. There just aren’t many businesses like this anymore. They’re honest and do a fantastic job and care. They’re gems!!!
Mechelle Sharp
Mechelle Sharp
13:07 10 May 22
I came in for an inspection and the service was quick, hardly any wait, front attendant in there was very attentive. I am definitely coming back for oil service or anything else.
Oswaldo Herrarte
Oswaldo Herrarte
18:31 28 Apr 22
Every person I contacted and met was a welcomed experience. My car fix was honest, clear, fast and it's running so good now. Recommendations led me to chose them. It was right choice. They're even my choice for oil changes now.
Kevin Foster
Kevin Foster
21:02 12 Apr 22
Great experience! Called and got a walk in state inspection appointment. I was done in less than 45 minutes. Very welcoming waiting room, fresh flowers and coffee. Gary was great!!! Will be back.
Shenna Garrow
Shenna Garrow
15:32 07 Apr 22
Never had any problems with any service I obtained. Competitive prices and knowledgeable staff. Will be using again in the future.
Scott Hagerty
Scott Hagerty
16:54 24 Feb 22
This place and these people… I can’t speak highly enough. We’ve been with them for 26 years and my husband, or I, won’t go anywhere else. My husband works on cars himself. There just aren’t many businesses like this anymore. They’re honest and do a fantastic job and care. They’re gens!!!
Mechelle Sharp
Mechelle Sharp
12:20 22 Feb 22
I have been a customer for several years. I'm generally very mistrustful of car repair places. I feel comfortable having them as my car service provider. First, every single person you encounter is friendly and professional. They don't make you wait forever. Every time I go there, whether for a repair, or inspection, they provide service without a long wait. Even if I show up with no appointment. They're fair on inspections. They don't "find" things wrong with your car unless there really is something wrong. As far as repairs, I wouldn't say their prices are cheap, but they're reasonable and fair. They're not out to cheat anybody. And when they repair your car, they do a good job. I highly recommend this business.
Patty King
Patty King
20:07 10 Feb 22
Just getting emissions done, but the staff greeted me warmly. I was given a fairly accurate waiting time. Free refrigerated water was offered to me while I waited. Overall great experience, with the emissions staff member wishing me a great drive and a great day as I left. Well done!
Scott Lisech
Scott Lisech
02:50 21 Oct 21
What would you like to find?