Excellence in Service & Convenience

Express Auto is proud to go above and beyond in service and convenience. Our customers enjoy top-tier customer service, transparent pricing, and genuine preventative care.

We are conveniently located at 2201 Jefferson Davis Hwy in Fredericksburg, VA. We offer a free shuttle service within a 10-mile radius of the shop and a comfortable waiting area with free drinks and Wi-Fi.

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Service

Fast and Friendly Customer Service

We believe in transparency and respect. Our staff is known for being polite and attentive. We strive to be honest and accomodating for every customer. We will patiently explain anything that you don't understand.

We're AskPatty Certified Friendly

We want everyone to feel safe and respected when they come to our shop. That's why we're AskPatty certified. Our team members complete training and certification to ensure that all of our customers feel comfortable and respected.

Shuttle Service

We offer a 10-mile radius shuttle service to take you where you need to go while we work on your vehicle. Just let us know where you need to go, and we'll be happy to take you there.

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Convenience

Comfortable Waiting Areas

We understand that getting your car repaired can be an inconvenience. We have multiple waiting areas with excellent amenities and a clean restroom. You can wait at a picnic table outdoors, get remote work done at a desk, or just kick back and relax with a magazine or TV show.

Free TV and Wi-Fi

No waiting area is complete without free Wi-Fi. You can surf the web, check your email, or catch up on your favorite show while you wait.

Free Drinks and Snacks

We want you to feel at home while you wait for your vehicle. We have a full coffee station with a great selection of coffee pods, tea, and water. We often have snacks for you to enjoy as well!

Work Desks

Need to get some work done while you wait? Connect to our wi-fi, pull up a chair, and get to work at a desk in one of our waiting rooms.

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CUSTOMER REVIEWS

Very good repair shop. I have taken my vehicle here twice both times with great results...win, win if you take your vehicles to this shop

Kenneth Green

03:33 10 Nov 22

Great Service! Had CV joints replaced on my Audi. Several months after the boot on the joints busted open. These guys scheduled me a day to drop my car off, and because it was still under their warranty they replaced them that day for free and I was able to pick the car up at the end of the day! Would highly recommend to anyone!

Yuriy Schubert

22:03 05 Aug 22

I truly can’t say enough awesome things about Express Auto Service on route 1. I’ve been going there for many years with various cars but today was just exceptionally convenient and fast. They open at 8am so I got there 20 minutes early and was second in line. I was fully prepared to stand and wait but they called us right in to get started before they even open and I was out in under 30 minutes for an oil change and inspection. They have amazing customer service every single time, a nice waiting room with snacks/drinks, and I’ve never had to wait longer than an hour for any service. 10/10 recommend giving them a shot next time you need quick car service, just get there a little early. 🚗

Laura Honsinger

12:46 02 Aug 22

A+ customer service. They inspected my car in about an hour after five other establishments said they had 48-72 hour wait times. AMAZING!!!

Malcolm Holmes

14:59 01 Aug 22

It’s always nice to see why a place is well reviewed on Google. Nice people, fair prices, not a bad wait, great warranty, great place.

Haris M.

14:42 12 Jul 22

Trustworthy and reliable - my highest recommendation. The service advisors listened to my concerns and conducted a thorough diagnostic. They identified and corrected the problems my car was having quickly and accurately. They communicated clearly with me the entire time and I understood what was happening throughout the process.

Caleb Reed

17:04 01 Jul 22

Absolutely the best service of any shop I have been to. Quick, friendly, and customer focused. Would 100% recommend.

Van

14:08 11 Jun 22

Amazing service and great work! I’ve been going here since I went to school at UMW and haven’t gone anywhere else. They are very personable and know their customers by name. Would recommend to anyone with their great quality of work and service.

dbfootballgrl28

09:12 11 Jun 22

Always honest and very thorough. Will drive you to and from home or work if wait is to long. Excellent service.

Ethan Fiore

03:49 18 May 22

This place and these people… I can’t speak highly enough. We’ve been with them for 26 years and my husband, or I, won’t go anywhere else. My husband works on cars himself. There just aren’t many businesses like this anymore. They’re honest and do a fantastic job and care. They’re gems!!!

Mechelle Sharp

13:07 10 May 22

I came in for an inspection and the service was quick, hardly any wait, front attendant in there was very attentive. I am definitely coming back for oil service or anything else.

Oswaldo Herrarte

18:31 28 Apr 22

Every person I contacted and met was a welcomed experience. My car fix was honest, clear, fast and it's running so good now. Recommendations led me to chose them. It was right choice. They're even my choice for oil changes now.

Kevin Foster

21:02 12 Apr 22

Great experience! Called and got a walk in state inspection appointment. I was done in less than 45 minutes. Very welcoming waiting room, fresh flowers and coffee. Gary was great!!! Will be back.

Shenna Garrow

15:32 07 Apr 22

Never had any problems with any service I obtained. Competitive prices and knowledgeable staff. Will be using again in the future.

Scott Hagerty

16:54 24 Feb 22

Mechelle Sharp

12:20 22 Feb 22

I have been a customer for several years. I'm generally very mistrustful of car repair places. I feel comfortable having them as my car service provider. First, every single person you encounter is friendly and professional. They don't make you wait forever. Every time I go there, whether for a repair, or inspection, they provide service without a long wait. Even if I show up with no appointment. They're fair on inspections. They don't "find" things wrong with your car unless there really is something wrong. As far as repairs, I wouldn't say their prices are cheap, but they're reasonable and fair. They're not out to cheat anybody. And when they repair your car, they do a good job. I highly recommend this business.

Patty King

20:07 10 Feb 22

Just getting emissions done, but the staff greeted me warmly. I was given a fairly accurate waiting time. Free refrigerated water was offered to me while I waited. Overall great experience, with the emissions staff member wishing me a great drive and a great day as I left. Well done!

Scott Lisech

02:50 21 Oct 21

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