Express Auto Service is your Dealership Alternative for Auto Repair in the greater Fredericksburg Area.

Our family-owned business has been proudly serving our community for over 30 years. Father Dan Ritchie started the shop in 1990 and passed it on to his son, Mark Ritchie, in 2018. While Dan is still around, Mark and Roger Buchanan manage the shop’s day-to-day operations.

Mark Ritchie, a graduate of VA Tech in 2008, has been in the auto repair industry for 20 years. He is ASE Certified and a Virginia State Emissions Inspector. Mark began working in the shop as a teenager in the mid-90s, eventually becoming a full-time employee in 2000. He still fondly remembers his days of scrubbing tires at the car wash and helping his father move the furniture around on Sundays after church with his sisters.

At Express Auto Service, we pride ourselves on our high level of customer service and integrity in all our business practices. Mark’s father, Dan Ritchie, set a benchmark of excellence, which Mark has continued to uphold. Our top priority is listening to customers and understanding their issues, budgets, and long-term plans for their vehicles. We believe in educating our customers about every possible solution to their auto problems and assisting them in choosing the best option.

We invest heavily in the future of our shop in three primary areas: capabilities, equipment, and people. We stay up-to-date and continue to provide state-of-the-art service, no matter the make or model of the automobile. We constantly evaluate and invest in the best equipment to repair any car efficiently and with the highest quality. We also create a career path for our employees  and start by hiring the best talent and providing them with many career development opportunities. We invest heavily in training, but we also make decisions based on work/life balance to ensure their lives are enhanced by working here.

Express Auto Service has been a leader in the Fredericksburg community, setting the bar for quality repairs and devotion to customer experience. Mark and Roger work every day to continue that legacy. When you bring your vehicle to Express Auto Service, you can expect the highest level of service and expertise in the industry. You will be happy you trusted Express Auto Service with all your Maintenance and repair needs.